_cti-data-connector-for-salesforce-amazon-connect-cloud-contact-center.jpg "CTI Data Connector for Salesforce Amazon Connect Cloud Contact Center from contact amazon customer service by phone usa Video Screenshot Preview")
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⏲ Duration: 63 sec
✓ Published: 16-Jul-2020
✓ Published: 16-Jul-2020
Description:
CTI Data Connector for Salesforce provides a full CloudnContact Center solution with integration in Salesforce. It is alsonperfect for organizations where users work in different locations or are working from home.nn• Browser-based phone (WebRTC) – just log- in into Salesforce and make phone callsn• Smart IVR - complex IVR setups, dynamic IVR with text to speechn• Extensive call routing - Skilled based routing – add Automatic Call Distribution for Salesforce for call routing based on S
CTI Data Connector for Salesforce provides a full CloudnContact Center solution with integration in Salesforce. It is alsonperfect for organizations where users work in different locations or are working from home.nn• Browser-based phone (WebRTC) – just log- in into Salesforce and make phone callsn• Smart IVR - complex IVR setups, dynamic IVR with text to speechn• Extensive call routing - Skilled based routing – add Automatic Call Distribution for Salesforce for call routing based on S
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